Program Benefits
These benefits are yours when you become a certified Outrigger Expert Advisor:
- 100 bonus reward points upon certification. Redeem your reward points for complimentary room nights at Waikiki Beachcomber by Outrigger, Outrigger Mauiritius Resort and Spa, and Outrigger Fiji Beach Resort.
- A free welcome amenity delivered in your name to your clients upon arrival. Client stay must be 3 nights or longer.
Click for welcome amenities by property
- Reward points for every reported, paid, client-night stay. Earn 100 points per night on qualified bookings. Click for reward points by property
- Reward points for completing optional learning courses.
- When you’ve earned a minimum of 2,000 points, redeem rewards for complimentary room nights.
- Exclusive Expert Advisor incentives and offers.
- Invitations to exclusive Outrigger Expert Advisor events.
- Monthly e-newsletter.
- Outrigger Expert Advisor Help Desk whenever you need assistance.
*Complimentary room nights are non-transferrable
Outrigger Expert Advisor Learning Courses
New learning courses are regularly added to our online education center. Outrigger Expert Advisors earn additional reward points for successful completion of these optional courses.
Click for more about Learning Courses
Welcome Amenity
Report a booking of 3 nights or longer and your clients receive a free welcome amenity upon arrival, delivered in your name. Please note these helpful guidelines:
Welcome Amenity by Property
- A welcome amenity is provided for client stays of 3 nights or longer.
- One welcome amenity is awarded per reported booking.
- A booking must be reported online. Please allow a minimum of 5 business days prior to your client’s arrival to process the amenity request. If your client is traveling within 5 business days, please report your booking as soon as possible and we will always do our best to accommodate.
- Bookings can be made through a tour operator, travel website, GDS or direct with Outrigger Hotels and Resorts.
- Welcome amenities vary by property and may change from time to time without prior notice.
Welcome Amenity by Property
Hawaii
Oahu
Outrigger Reef Waikiki Beach Resort
Outrigger Waikiki Beach Resort
OHANA Waikiki East
Waikiki Malia by Outrigger®
Regency on Beachwalk Waikiki by Outrigger®
Waikiki Beachcomber by Outrigger®
Waikiki Shore by Outrigger®
Embassy Suites by Hilton - Waikiki Beach Walk
Welcome Gift
Welcome Gift
Welcome Gift
Welcome Gift
Gift box of chocolate covered macadamia nuts
Welcome Gift
Gift box of chocolate covered macadamia nuts
Welcome Gift
Maui
Aina Nalu® Lahaina by Outrigger®
Kaanapali Maui at the Eldorado by Outrigger®
Napali Shores Maui by Outrigger®
Palms at Wailea Maui by Outrigger®
Royal Kahana Maui by Outrigger®
Kapalua Villas Maui
Honua Kai Resort & Spa
Outrigger adventure cooler
Outrigger adventure cooler
Outrigger adventure cooler
Outrigger adventure cooler
Outrigger adventure Cooler
Gift box of Maui Made Jellie Candies
Welcome Gift
Kauai
Kiahuna Plantation Resort Kauai by Outrigger®
Lae Nani Resort Kauai by Outrigger®
Waipouli Beach Resort and Spa Kauai by Outrigger®
Gift box of chocolate covered macadamia nuts
Two boxes of Kauai Cookies
Two boxes of Kauai Cookies
Island of Hawaii (Big Island)
Fairway Villas Waikoloa by Outrigger®
Kohala Coast Vacation Rentals by Outrigger®
Kanaloa at Kona by Outrigger®
Royal Sea Cliff Kona by Outrigger®
Photo Frame
Photo Frame
Gift box of chocolate covered macadamia nuts
Chocolate macadamia nut candy and cookies
Asia Pacific and Indian Ocean
Fiji
Outrigger Fiji Beach Resort
Castaway Island, Fiji
Bottle of sparkling wine
Castaway Island beach bag
Thailand
Outrigger Laguna Phuket Beach Resort
Outrigger Koh Samui Beach Resort
Fruit Basket
One-time one hour couples massage (Thai or Aromatherapy)
Mauritius
Outrigger Mauritius Resort and Spa
A bottle of wine in room / Fresh fruits dipped into chocolate
Points Per Property
Points are awarded for every reported, paid, client-night stay at the below properties:
Hawaii, the Big Island |
Point Per Night |
Fairway Villas Waikoloa by Outrigger® |
100 |
Kohala Coast Condominium Collection |
100 |
Hali'i Kai at Waikoloa Beach |
100 |
- Waikoloa Beach Villas |
100 |
- Waikoloa Colony Villas |
100 |
- The Palms Villas at Mauna Lani |
100 |
Kanaloa at Kona by Outrigger® |
100 |
Royal Sea Cliff Kona by Outrigger® |
100 |
|
|
Oahu |
Point Per Night |
Outrigger Reef Waikiki Beach Resort |
100 |
Outrigger Waikiki Beach Resort |
100 |
Waikiki Beachcomber by Outrigger® |
100 |
Waikiki Shore by Outrigger® |
100 |
Regency on Beachwalk by Outrigger® |
100 |
OHANA Waikiki East |
100 |
Waikiki Malia by Outrigger® |
100 |
Embassy Suites by Hilton -Waikiki Beach Walk |
100 |
|
|
Maui |
Point Per Night |
The Kapalua Villas Maui |
100 |
Palms at Wailea Maui by Outrigger® |
100 |
Napili Shores Maui by Outrigger® |
100 |
Royal Kahana Maui by Outrigger® |
100 |
Kaanapali Maui at the Eldorado by Outrigger® |
100 |
Aina Nalu® Lahaina by Outrigger®
Honua Kai Resort & Spa |
100
100
|
Kauai |
Point Per Night |
Waipouli Beach Resort and Spa Kauai by Outrigger® |
100 |
Lae Nani Resort Kauai by Outrigger® |
100 |
Kiahuna Plantation Resort Kauai by Outrigger® |
100 |
|
|
Fiji |
Point Per Night |
Outrigger Fiji Beach Resort |
100 |
Castaway Island, Fiji |
100 |
Thailand |
Point Per Night |
Outrigger Laguna Phuket Beach Resort |
100 |
Outrigger Koh Samui Beach Resort |
100 |
Mauritius |
Point Per Night |
Outrigger Mauritius Resort and Spa |
100 |
Rules for Redeeming Reward Points
Redeem your Reward Points for complimentary room nights when you reach a minimum of 2,000 points in your account. Each increment of 2,000 Reward Points is valid for one complimentary room night at Waikiki Beachcomber by Outrigger, Outrigger Mauritius Resort and Spa or Outrigger Fiji Beach Resort. Enjoy your Rewards. You deserve it!
Reward Points may be redeemed in increments of 2,000 points for:
One complimentary room night at Waikiki Beachcomber by Outrigger, Outrigger Mauritius Resort and Spa or Outrigger Fiji Beach Resort.
Rules for redeeming Reward Points:
1. 1. Reward Points are awarded on paid, completed, client-night stays. Bookings may be reported any time prior to clients’ arrival, up to 30 days after client departure. Bookings reported more than 30 days after client departure will not be eligible for reward points.
2. Each night is equivalent to 100 points.
3. An account balance of less than 2,000 points has no value.
4. An account balance of less than 2,000 points may not be redeemed for room nights.
5. Points may not be sold or transferred at any time.
6. Once Reward Points are redeemed, you cannot cancel, exchange or reimburse redeemed Points.
7. Complimentary Room nights are non-transferrable.
8. Rules, Reward Point awards and levels are subject to change at any time without prior notice.
Help Desk
Contact the Outrigger Expert Advisor help desk
Monday - Friday, 7:30 a.m. - 4 p.m. HST.
Worldwide phone: +1-808-921-6807
Toll-free: +1-855-707-2582
Monday - Friday: 7:30 a.m. - 4 p.m. Hawaii Time
Send email.
Sales Representatives
Contact an Outrigger Hotels and Resorts sales representative
in North America or Asia Pacific.
Find a sales rep near you.
Reservations Hotline
Call our travel Advisor reservations hotline if you have questions or need assistance.
Reservations Hotline:
Toll-free U.S., Canada & Guam:
866-585-6579
Toll-free fax: 800-622-4852
Worldwide phone: +1-303-369-7777
Worldwide fax: +1-303-369-9403
Send email.
GDS chain code: OR
GDS help desk: 800-662-8888