About the program

Program Benefits

These benefits are yours when you become a certified Outrigger Expert Advisor:
 

1. 100 bonus reward points upon certification.  Redeem your reward points for complimentary room nights at Waikiki Beachcomber by Outrigger, Outrigger Mauiritius Resort and Spa, and Outrigger Fiji Beach Resort.
2. A free welcome amenity delivered in your name to your clients upon arrival. Client stay must be 3 nights or longer.
   Click for welcome amenities by property
3. Reward points for every reported, paid, client-night stay. Earn 100 points per night on qualified bookings. Click for reward points by property
4. Reward points for completing optional learning courses.
5. When you’ve earned a minimum of 2,000 points, redeem rewards for complimentary room nights.
6. Exclusive Expert Advisor incentives and offers.
7. Invitations to exclusive Outrigger Expert Advisor events.
8. Monthly e-newsletter.
9. Outrigger Expert Advisor Help Desk whenever you need assistance.
    

Outrigger Expert Advisor Learning Courses

New learning courses are regularly added to our online education center. Outrigger Expert Advisors earn additional reward points for successful completion of these optional courses.
Click for more about Learning Courses
 

Welcome Amenity

Report a booking of 3 nights or longer and your clients receive a free welcome amenity upon arrival, delivered in your name.  Please note these helpful guidelines:

Welcome Amenity by Property

1. A welcome amenity is provided for client stays of 3 nights or longer.
2. One welcome amenity is awarded per reported booking.
3. A booking must be reported online.  Please allow a minimum of 5 business days prior to your client’s arrival to process the amenity request.  If your client is traveling within 5 business days, please report your booking as soon as possible and we will always do our best to accommodate.
4. Bookings can be made through a tour operator, travel website, GDS or direct with Outrigger Hotels and Resorts.
5. Welcome amenities vary by property and may change from time to time without prior notice.

Welcome Amenity by Property

Points Per Property

Points are awarded for every reported, paid, client-night stay at the below properties:
 

Rules for Booking Bonus

Hawaii Vacation Condos by Outrigger - Receive 500 additional reward points on top of the current base point rule Qualifications

• Client bookings of 5 consecutive nights or more
• All Hawaii Vacation Condo properties apply with the exception of Kapalua Villas Maui and Honua Kai Resort & Spa

Waikiki Beachcomber by Outrigger - Receive 300 additional reward points on top of the current base point rule Qualifications

• Client bookings of 3 consecutive nights or more

Rules for Redeeming Reward Points

Redeem your Reward Points for complimentary room nights when you reach a minimum of 2,000 points in your account. Each increment of 2,000 Reward Points is valid for one complimentary room night at Waikiki Beachcomber by Outrigger, Outrigger Mauritius Resort and Spa or Outrigger Fiji Beach Resort. Enjoy your Rewards. You deserve it!

Reward Points may be redeemed in increments of 2,000 points for:

One complimentary room night at Waikiki Beachcomber by Outrigger, Outrigger Mauritius Resort and Spa or Outrigger Fiji Beach Resort.
      
     Rules for redeeming Reward Points:

1.   1. Reward Points are awarded on paid, completed, client-night stays. Bookings may be reported any time prior to clients’ arrival, up to 30 days after client departure. Bookings reported more than 30 days after client departure will not be eligible for reward points.
2. Each night is equivalent to 100 points.
3. An account balance of less than 2,000 points has no value.
4. An account balance of less than 2,000 points may not be redeemed for room nights.
5. Points may not be sold or transferred at any time.
6. Once Reward Points are redeemed, you cannot cancel, exchange or reimburse redeemed Points.
7. Complimentary Room nights are non-transferrable.
8. Rules, Reward Point awards and levels are subject to change at any time without prior notice.

Help Desk

Contact the Outrigger Expert Advisor help desk
Monday - Friday, 7:30 a.m. - 4 p.m. HST.
Worldwide phone: +1-808-921-6807
Toll-free: +1-855-707-2582
Monday - Friday: 7:30 a.m. - 4 p.m. Hawaii Time

Sales Representatives

Contact an Outrigger Hotels and Resorts sales representative
in North America or Asia Pacific.
Find a sales rep near you.

 

Reservations Hotline

Call our travel Advisor reservations hotline if you have questions or need assistance.

Reservations Hotline:
Toll-free U.S., Canada & Guam:
866-585-6579
Toll-free fax: 800-622-4852
Worldwide phone: +1-303-369-7777
Worldwide fax: +1-303-369-9403
Send email.
GDS chain code: OR
GDS help desk: 800-662-8888