Program Benefits
Once you've successfully completed our OUTRIGGER Expert Advisor Certification and OUTRIGGER & Culture courses, you'll become a certified OUTRIGGER Expert Advisor. Check out some of the benefits:
- Redeem your reward points for complimentary room nights at one of the following properties:
- OUTRIGGER Reef Waikiki Beach Resort
- OUTRIGGER Waikiki Beachcomber Hotel
- OUTRIGGER Kona Resort and Spa
- OUTRIGGER Mauritius Resort and Spa
- OUTRIGGER Fiji Beach Resort
- OUTRIGGER Koh Samui Beach Resort
- OUTRIGGER Surin Beach Resort
- OUTRIGGER Khao Lak Beach Resort
- A free welcome amenity delivered in your name to your clients upon arrival. Client stay must be 3 nights or longer.
Click for welcome amenities by property
- Reward points for every reported, paid, client-night stay. Earn 100 points per night on qualified bookings. Click for reward points by property. (*Client stays at OUTRIGGER Maldives Maafushivaru Resort earn 300 points per night)
- Reward points for completing learning courses. Earn 600 points upon the completion of the OUTRIGGER Expert Advisor Certification Course and an additional 100 points upon completion of each additional course.
- When you’ve earned a minimum of 2,000 points, redeem rewards for complimentary room nights.
- Exclusive Expert Advisor incentives and offers.
- Invitations to exclusive OUTRIGGER Expert Advisor events.
- Quarterly e-newsletter.
- OUTRIGGER Expert Advisor Help Desk whenever you need assistance.
Welcome Amenity
Report a booking of 3 nights or longer and your clients receive a free welcome amenity upon arrival, delivered in your name. Please note these helpful guidelines:
- A welcome amenity is provided for client stays of 3 nights or longer.
- One welcome amenity is awarded per reported booking.
- A booking must be reported online. Please allow a minimum of 5 business days prior to your client’s arrival to process the amenity request. If your client is traveling within 5 business days, please report your booking as soon as possible and we will always do our best to accommodate.
- Bookings can be made through a tour operator, travel website, GDS or direct with OUTRIGGER Resorts & Hotels.
- Welcome amenities vary by property and may change from time to time without prior notice.
Welcome Amenity by Property
Hawaii
Oahu
OUTRIGGER Reef Waikiki Beach Resort
OUTRIGGER Waikiki Beach Resort
OUTRIGGER Waikiki Beachcomber Hotel
OHANA Waikiki East by OUTRIGGER
Regency on Beachwalk Waikiki by OUTRIGGER®
Waikiki Shore by OUTRIGGER®
Embassy Suites by Hilton - Waikiki Beach Walk
OUTRIGGER tote bag
OUTRIGGER tote bag
OUTRIGGER tote bag
Honolulu Cookie Company gift box
Hawaiian Host chocolate covered macadamia nuts
Hawaiian Host chocolate covered macadamia nuts
Chocolate covered macadamia nuts
Maui
OUTRIGGER Kāʻanapali Beach Resort
OUTRIGGER Honua Kai Resort & Spa
The Kapalua Villas Maui
Palms at Wailea
Royal Kahana Maui by OUTRIGGER®
Kaanapali Maui at the Eldorado by OUTRIGGER®
Napili Shores Maui by OUTRIGGER®
OUTRIGGER tote bag
Ku'ia Estate Maui chocolates
Maui Fruit Jewels shortbread & assorted fruit
Chocolate covered mac nuts & pineapple gummies
OUTRIGGER adventure cooler bag
Chocolate covered mac nuts & pineapple gummies
OUTRIGGER adventure cooler bag with snacks
Kauai
OUTRIGGER Kaua‘i Beach Resort
Waipouli Beach Resort and Spa Kauai by OUTRIGGER®
Kiahuna Plantation Resort Kauai by OUTRIGGER®
OUTRIGGER tote bag
Kauai Kookies
Kauai Kookies
Island of Hawaii (Big Island)
OUTRIGGER Kona Resort and Spa
Royal Sea Cliff Kona by OUTRIGGER®
Fairway Villas Waikoloa by OUTRIGGER®
Hawaiian Host chocolate covered macadamia nuts
Chocolate covered macadamia nuts
Picture frame
Asia Pacific and Indian Ocean
Fiji
OUTRIGGER Fiji Beach Resort
Castaway Island, Fiji
Bottle of sparkling wine
Sarong (sulu) and fruit platter
Thailand
OUTRIGGER Koh Samui Beach Resort
OUTRIGGER Khao Lak Beach Resort
OUTRIGGER Surin Beach Resort
Lemongrass gift set
Lemongrass gift set
Lemongrass gift set
Mauritius
OUTRIGGER Mauritius Resort and Spa
Maldives
OUTRIGGER Maldives Maafushivaru Resort
A bottle of wine & chocolate covered fruit
Welcome Gift
Points Per Property
Points are awarded for every reported, paid, client-night stay at the below properties:
Hawaii, the Big Island |
Point Per Night |
OUTRIGGER Kona Resort and Spa |
100 |
Royal Sea Cliff Kona by OUTRIGGER® |
100 |
Fairway Villas Waikoloa by OUTRIGGER® |
100 |
|
|
|
|
Oahu |
Point Per Night |
OUTRIGGER Reef Waikiki Beach Resort |
100 |
OUTRIGGER Waikiki Beach Resort |
100 |
OUTRIGGER Waikiki Beachcomber Hotel |
100 |
OHANA Waikiki East by OUTRIGGER® |
100 |
Waikiki Shore by OUTRIGGER® |
100 |
Regency on Beachwalk Waikiki by OUTRIGGER® |
100 |
Embassy Suites by Hilton -Waikiki Beach Walk |
100 |
|
|
Maui |
Point Per Night |
OUTRIGGER Kāʻanapali Beach Resort |
100 |
OUTRIGGER Honua Kai Resort & Spa |
100 |
The Kapalua Villas Maui |
100 |
Palms at Wailea |
100 |
Royal Kahana Maui by OUTRIGGER® |
100 |
Kaanapali Maui at the Eldorado by OUTRIGGER®
Napili Shores Maui by OUTRIGGER®
|
100
100
|
Kauai |
Point Per Night |
OUTRIGGER Kaua'i Beach Resort |
100 |
iWaipouli Beach Resort by OUTRIGGER® |
100 |
Kiahuna Plantation Resort Kauai by OUTRIGGER® |
100 |
Fiji |
Point Per Night |
OUTRIGGER Fiji Beach Resort |
100 |
Castaway Island, Fiji |
100 |
Thailand |
Point Per Night |
OUTRIGGER Khao Lak Beach Resort |
100 |
OUTRIGGER Koh Samui Beach Resort |
100
|
OUTRIGGER Surin Beach Resort |
100
|
Maldives |
Point Per Night |
OUTRIGGER Maldives Maafushivaru Resort |
300 |
Mauritius |
Point Per Night |
OUTRIGGER Mauritius Resort and Spa |
100 |
Rules for Redeeming Reward Points
Redeem your reward points for complimentary room nights when you reach a minimum of 2,000 points in your account. Each increment of 2,000 reward points is valid for one complimentary room night at one of the following hotels:
- OUTRIGGER Reef Waikiki Beach Resort
- OUTRIGGER Waikiki Beachcomber Hotel
- OUTRIGGER Kona Resort and Spa
- OUTRIGGER Mauritius Resort and Spa
- OUTRIGGER Fiji Beach Resort
- OUTRIGGER Koh Samui Beach Resort
- OUTRIGGER Surin Beach Resort
- OUTRIGGER Khao Lak Beach Resort
Enjoy your rewards. You deserve it!
Rules for redeeming reward points:
1. Reward points are awarded on paid, completed, client-night stays. Bookings may be reported any time prior to clients’ arrival, up to 30 days after client departure. Bookings reported more than 30 days after client departure will not be eligible for reward points.
2. Each night is equivalent to 100 points.
3. An account balance of less than 2,000 points has no value.
4. An account balance of less than 2,000 points may not be redeemed for room nights.
5. Points may not be sold or transferred at any time.
6. Complimentary room nights are non-transferrable.
7. Rules and reward points are subject to change at any time without prior notice.
8. Up to 2 complimentary room nights per stay; additional room nights at OEA exclusive rate.
9. Blackout dates may apply.
Help Desk
Monday - Friday, 9:00 a.m. - 5:30 p.m. HST.
Worldwide phone: +1-808-921-6807
Toll-free: +1-855-707-2582
Send email.
Global Sales Representatives
North America:
Bob Froio, Director of Sales & Marketing – North America
Contact Bob Froio
Cindy Cunningham, Global Account Director – Northeast, Southeast, Midwest
Contact Cindy Cunningham
Territory: MN, WI, MO, MI, IA, IL, IN, OH, FL, GA, AL,
DC, NE States, WV, NJ, NY, CT, NC, SC, SD, ND, PA, KY
TN, MD, DE, MA, VA
Geraldine (Geri) Harvey, Global Account Manager – Southwest & Texas
Contact Geraldine Harvey
Territory: S. CA, AZ, NM, TX, LA, CO, Rocky Mountains
Rob Taylor, Global Account Manager – Northwest & Canada
Contact Rob Taylor
Territory: N. CA, NV, OR, WA, UT, ID, MT, WY, NE, AK, Canada
Oceania:
Maria Alaveras, Director of Sales
Contact Maria Alaveras
Japan:
Utako Furushima, Regional Director of Sales & Marketing
Contact Utako Furushima
Reservations Hotline
Call our travel advisor reservations hotline if you have questions or need assistance.
Reservations Hotline:
Toll-free U.S., Canada & Guam: 866-585-6579
Toll-free fax: 800-622-4852
Send email.
GDS Chain Code: OR
GDS Help Desk: 800-662-8888